221 Platform Terms & Conditions
Please read this document carefully before using 221. By registering or using any of our services, you agree to be bound by all terms stated herein.
Last Updated: 1 January 2026
Acceptance of Terms and Conditions
By accessing, registering, or using any part of the 221 platform found on this website, you automatically agree to comply with and be bound by these terms. If you disagree with any provision, you must not use the platform.
These terms form a valid, binding agreement between you as an individual user and 221 as the platform operator. The 221 platform is intended exclusively for adult users aged 18 and over. Use by anyone under the minimum age is strictly prohibited.
These terms may be updated from time to time. Users are responsible for reviewing this document regularly. Continued use after any changes constitutes acceptance of the updated terms.
Key Summary
- Minimum Age: 18 years
- One Account per User
- Registration Information Must Be Accurate
- Terms May Change
- Use = Acceptance
Account Creation and Security Responsibility
Account Registration
To access the full 221 services, you must register an account with truthful, accurate, and complete information. Each user is allowed only one active account. Multiple account registrations are prohibited and may result in suspension or closure of all related accounts.
You are fully responsible for ensuring accuracy of information provided during registration, including full name, phone number, and payment details. 221 reserves the right to request identity verification at any time deemed necessary.
Password Security
You are fully responsible for keeping your account password and login details confidential. Do not share your login information with anyone. 221 will never request your password via any communication channel.
If you suspect your account has been accessed by an unauthorised party, please contact the 221 support team immediately and change your password. You are responsible for all activity that occurs under your account until we have received official notification.
Payment and Transaction Information
Currency
All transactions on the 221 platform are conducted in Malaysian Ringgit (RM / MYR). Any foreign currency exchanges are subject to current rates and applicable fees. 221 is not responsible for any losses resulting from currency exchange rate differences.
Deposits and Withdrawals
Deposits and withdrawals are processed via the payment methods listed on the platform, including Touch 'n Go eWallet and FPX. Users must ensure payment details entered are accurate. 221 is not responsible for losses due to incorrect information provided by users during payment processing.
Transaction Failed
If a transaction fails to process, funds will be refunded to the original source within the timeframe set by the payment provider. Users are encouraged to contact 221 support if unresolved after 3 working days. All transaction records are kept for audit and review purposes.
User Responsibility and Liability Limits
User Responsibilities
Users are fully responsible for ensuring their use of the 221 platform complies with applicable local laws and regulations. You agree not to use the platform for illegal purposes, fraud, or activities that could compromise other users’ security.
Prohibited actions include attempting to hack or disrupt the platform systems, spreading false information, using automated bots to manipulate games or transactions, and any form of fraud or misconduct that harms the platform or other users.
221 Liability Limit
221 is not liable for any direct, indirect, incidental, or consequential losses arising from your use or inability to use this platform. The platform is provided "as is" without any guarantees of uninterrupted or error-free service.
Account Policy, Intellectual Property & Third-Party Links
Account Suspension and Closure
221 reserves the right to suspend or close user accounts without prior notice if these terms are violated, fraud is suspected, or any activity threatens platform integrity. Users whose accounts are closed due to violations forfeit any remaining credit balances.
Intellectual Property
All content, designs, logos, trademarks, and software on the 221 platform are the exclusive property of 221 and protected by applicable intellectual property laws. Users are strictly prohibited from copying, redistributing, or using any platform content without written permission from 221.
Third-Party Links
The 221 platform may contain links to third-party websites or services. 221 has no control over their content or privacy practices and is not liable for any losses arising from using these third-party links. Users are advised to read the third-party sites’ terms and privacy policies before use.
Term Changes and Governing Law
Right to Amend Terms
221 reserves the right to modify, amend, or update these terms at any time without prior notice. Changes take effect immediately upon publication on this page. Users are encouraged to check regularly to stay informed of the current terms.
If you do not agree with any changes made, you must stop using the 221 platform immediately. Continued use after the changes takes effect will be considered acceptance of the updated terms.
Governing Law
These terms are governed by and construed in accordance with Malaysian law. Any disputes related to these terms or platform use shall be resolved by courts with jurisdiction in Malaysia.
If you have any questions regarding these terms, please visit the Frequently Asked Questions contact us or reach out to 221 support team via email at: [email protected]
This document is the official Malay language version for Malaysian users. In case of discrepancies, this Malay version shall prevail.
Have Questions About These Terms?
Our FAQ page answers most user questions. If you still have doubts, please register an account and contact 221 support directly through the platform.